WebYou can contact an adviser by calling the consumer helpline. Telephone: 0808 223 1133 Monday to Friday, 8am to 6pm - except on public holidays. Calls are free from mobiles and landlines. Talk to us online You can also chat with an adviser online. Our chat service is available 9am to 5pm, Monday to Friday. It's not available on public holidays. WebDetails. Important message: If your energy supplier has recently ceased trading, please refer to this page for advice and information. From 1 April 2024 we are only able to provide energy advice to residents of England and Wales. If you are resident in Scotland and have an energy enquiry please contact Advice Direct Scotland / 0808 196 8660.
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WebIf you live in England or Wales, go to citizensadvice.org.uk/energy or contact the Citizens Advice consumer service on 0808 223 1133, 9am - 5pm Monday to Friday. Relay UK: 18001 followed by 0808 223 1133. Calls are free. Citizens Advice and Advice Direct Scotland are the official sources of free and independent energy advice and support. WebCitizens Advice is an operating name of the National Association of Citizens Advice Bureaux. Registered charity number 279057 VAT number 726 0202 76 Company limited by guarantee. Registered number 01436945 England Registered office: Citizens Advice, 3rd Floor North, 200 Aldersgate, London, EC1A 4HD incoherent feed-forward loops
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WebFor all types of complaints, you can complain to our Client Services team by phone, email or using the online form. If you’re complaining about your local Citizens Advice, we’ll send the complaint to them to deal with. ... Citizens Advice Client Services team Telephone: 03000 231 900 Monday to Friday, 9am to 5pm ... Consumer helpline with a ... WebYour energy supply - Citizens Advice England Consumer Your energy supply Your energy supply Struggling to pay your bills What to do if you’re struggling to pay your energy bills Grants and benefits to help you pay your energy bills You can't afford to top up your prepayment meter Stop your energy supplier moving you to prepayment WebThe law protects your consumer rights when you buy goods or services. Find out who to contact for consumer protection advice. You can get help if you’re treated unfairly or … incendies subtitles english